Routeway 360, a division of Routeway Insurance Group, (“we,” “our,” “us”)
values your privacy. This Privacy Policy explains how we collect, use, store,
and share information when you interact with our website, services, and
communications. By using our services, you agree to the terms outlined
here.
1. Information We Collect
We collect information in the following ways:
Contact Information: Name, email, phone number, business name, mailing address.
Business Information: Route details, distributor brand (e.g., Bimbo, Mission, Matco), type of coverage requested.
Payment Information: For policy payments and service fees (processed securely through third-party providers).
Technical Information: IP address, browser type, device information, and cookies to improve your experience.
2. How We Collect Information
We may collect the following types of personal information:
When you fill out forms on our website (quote requests, contact forms, applications).
Through phone calls, email, or text messages with our team.
Automatically, through cookies or analytics tools when you use our website.
3. Why We Collect Information
We use your information for purposes including:
Providing insurance quotes and related services
Ensuring compliance with distributor brand requirements.
Processing payments and managing your account.
Marketing communications (you may opt out anytime).
Improving our website and customer experience.
4. How We Use and Share Information
Internal Use: To deliver our services and provide support.
With carriers and Partners: We share necessary details with insurance carriers, underwriters, and service providers to obtain coverage on your behalf.
Third-Party Services: We may use vendors for website hosting, analytics, and secure payment processing.
SMS Communications: Mobile Opt-ins, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Legal Requirement: We may disclose information if requires by law, regulation, or to protect against fraud.
We never sell your personal information to third parties.
5. Security Measures
We use administrative, technical, and physical safeguards to protect your
personal information against unauthorized access, use, or disclosure. While
no system is 100% secure, we are committed to maintaining industry-
standard protections.
6. Your Rights
You have the right to:
Access the personal information we hold about you.
Requests corrections or updates to your information.
Request deletion of your information, subject to legal or contractual obligations.
Opt out of marketing communications at any time.
7. Cookies and Tracking
Our website uses cookies to improve functionality and measure
performance. You can adjust your browser settings to refuse cookies,
though some features may not function properly.
7. Cookies and Tracking
Our website uses cookies to improve functionality and measure
performance. You can adjust your browser settings to refuse cookies,
though some features may not function properly.
8. Contact Us
Our website uses cookies to improve functionality and measure
performance. You can adjust your browser settings to refuse cooaIf you have questions about this Privacy Policy or how your information is
handled, contact us at:
Routeway 360 – Privacy Team
Routeway Insurance Group
📍 Address: 2410 N 28th Ave, Suite #101, Hollywood, FL 33020
📍 Phone: (877) 792-9360
✉️ Email: hello@routeway360.comugh some features may not function properly.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will
always be posted on our website with the “Effective Date” listed at the top.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Routeway Insurance. This includes SMS messages for customer care. Message frequency varies. Message and data rates may apply. See privacy policy at https://routeway360.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.
